A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality.A set of 10 new rules to guide patient-clinician relationships.A set of performance expectations for the 21st century health care system.In this comprehensive volume the committee offers: This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. Yet recent reports have raised serious doubts about the quality of health care in America.Ĭrossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. Today's health care providers have more research findings and more technology available to them than ever before. Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Division on Engineering and Physical Sciences.
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